Our Locations

Terms of Service

Last updated: April 20, 2026

These Terms of Service ("Terms") govern your access to and use of the SLVN Media production management platform (the "Service") operated by Sullivan Productions (d/b/a SLVN Media) ("SLVN Media," "we," "us," or "our"), located at 450 Sutter St, Suite 1519, San Francisco, CA 94108, United States.

01

Accounts and Access

The Service is a private business management tool. Access is granted only to:

  • Authorized internal administrators of SLVN Media
  • Clients of SLVN Media who receive an invitation to a client portal
  • Crew members engaged by SLVN Media who receive an invitation to a crew portal

You are responsible for safeguarding your account credentials and all activity under your account. Notify us immediately at info@slvnmedia.com if you suspect unauthorized access.

02

Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the Service, other accounts, or underlying infrastructure
  • Interfere with or disrupt the Service, including through automated scraping, rate-exhausting requests, or denial-of-service attempts
  • Upload content that is illegal, infringing, or malicious (malware, viruses, etc.)
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service
03

Ownership

SLVN Media retains all right, title, and interest in the Service, including software, design, and proprietary content. You retain ownership of the data, files, and materials you upload ("Your Content"). You grant SLVN Media a limited license to host, process, and display Your Content solely to provide the Service.

04

Third-Party Services

The Service integrates with third-party providers including Supabase, Vercel, Stripe, Google (Calendar, Gmail, OAuth), QuickBooks, and Anthropic. Your use of those integrations is also governed by the terms of those providers. We are not responsible for the practices of third-party services.

05

Fees and Payment

Where applicable, invoicing, payments, and financial arrangements are governed by the separate agreements between SLVN Media and each client or crew member. Use of the Service does not by itself create a fee obligation.

06

Termination

We may suspend or terminate your access at any time, with or without notice, for any breach of these Terms or for any reason at our sole discretion. Upon termination, your right to use the Service ends immediately. Sections 3, 7, 8, 9, and 10 survive termination.

07

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

08

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLVN MEDIA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

09

Indemnification

You agree to indemnify and hold harmless SLVN Media from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party right.

10

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from these Terms will be resolved exclusively in the state or federal courts located in San Francisco County, California.

11

Changes

We may update these Terms at any time. Material changes will be communicated through the Service or via email. Continued use after changes constitutes acceptance.

12

Contact

Questions? Contact us at:

Sullivan Productions (d/b/a SLVN Media)

450 Sutter St, Suite 1519

San Francisco, CA 94108

United States

info@slvnmedia.com